Thursday, July 16, 2009

ISPI Europe/EMEA Announces an
Innovative Conference and a Compelling Keynote

ISPI Europe/EMEA has a track record and tradition of exciting, innovative conferences that consistently encourage and achieve a very high level of participation by attendees and presenters alike. This year, November 5-7, 2009, in Galway, Ireland, a new simulation will be introduced, that will serve as the core and organizing element for the conference.

Anyone wishing to get some insight into the simulation process and the real-life case on which it was built, can find a description below at the end of our 2009 Call For Proposals.

At ISPI Europe/EMEA, we believe that a conference is more than its programs and presenters. Our conference attendees are every bit as much a part of the total learning experience, as our fabulous presenters. We have always sought participants who really understand the value of sharing their great questions and unique insights. Of course, the use of a large-scale simulation, based on a real performance improvement project in the public sector, is another way that we ensure that all presenters and participants become integral to what is invariably an exceptional learning and sharing opportunity. So, even if you have not submitted a proposal to present. Only you can contribute your unique perspective!

Why not join us in Galway and be part of this important event?

We will welcome a compelling keynote speaker to the Galway conference. Dee Carri, of Torque Management in Ireland, is a strategic partner (for Europe) with BPTrends.com, an internet portal with 20,000 members (and growing), focused on Business Process Management. Several well know and revered ISPI gurus have contributed to BPTrends in the years since it was launched, notably Geary Rummler. We invite you to go to www.BPTrends.com to learn more.

As an accomplished professional, with a long track record of supporting organizations in realizing large-scale performance improvements, and as the European partner of BPTrends, Dee Carri will present her perspective on conducting a comprehensive, customer-focused performance improvement project with measurable and sustainable results.

Important to Dee’s perspective, is the influence of her impressive background. Dee Carri is a technology sector veteran with over 20 years experience in Vendor, User and Consulting organizations and as a Subject Matter Expert in IT Compliance for regulated sectors. Yet, her approach to performance improvement and management specifically recognizes the value of working with clients to define strategic, organization-level and marketplace-focused success goals and measures. Her approach, likewise, addresses the analysis, gap and/or opportunity specification, improvement planning and improvement action implementation, beginning at the mega and strategic level, all the way down to and including, performers.

Dee’s clients value her practical and actionable recommendations. Client satisfaction and loyalty is a key differentiator for her consulting practice. No waffle, no hype, just solid advice and proven methodologies. All too many performance improvement and Business Process Management (BPM) professionals provide unclear and/or highly impractical methodologies that cannot be transferred to the workplace. This leaves clients disillusioned and projects abandoned or stalled, with few, if any, results, but substantial related project costs. Following is a quote from Dee Carri. “We expect our trainees/ clients to hit the ground running and to immediately apply new learning in their workplace – and they do!”

You won’t want to miss the keynote session by Dee Carri.